When you encounter such problems, do not hesitate to contact the support staff. You need to tell about the problem, TeamViewer ID and you can see their staff unblocking the software for you, or coming up with the actual reason. You can find no other software that is equal to TeamViewer for sharing remote access, and remote desktop sharing. TeamViewer is not showing numbers for the ID or password. TeamViewer was previously working correctly. Rebooting does not resolve issue. To launch TeamViewer with the ID and password populated, perform the following 3 steps. Stop TeamViewer process (PID). Pkill -f TeamViewer Cycle TeamViewer daemon.
If this doesn't work, you can try searching for the installed instance. Simply open the application by selecting the Start icon on your PC and typing TeamViewer, then selecting TeamViewer from the list of results.
Once the program is running, tell the Support Tech your TeamViewer ID and Password to get connected.
If TeamViewer does not show up as a result on your PC, direct your attention to the bottom right of your screen. Near the sound options and system timeclock there should be an arrow pointing up that reveals a system tray once clicked. Look for the TeamViewer logo here (a blue box with a white circle and blue arrows in it) and right-click it once you find it.
Select ExitTeamViewer from the dropdown menu. This closes all open TeamViewer sessions on your computer.
Now just download TeamViewer using the button at the top of this page or re-launch it from your Downloads folder if it's already installed.
How do I know when TeamViewer has finished downloading?
Usually, the TeamViewer application will launch automatically after downloading. However, you can check the status of the download depending on your browser.
If using Google Chrome, the download will prompt you to choose a destination and will display on the bottom left of your browser window. Once finished, Chrome will display the TeamViewer logo as shown below:
How do I know when TeamViewer has finished downloading?
Usually, the TeamViewer application will launch automatically after downloading. However, you can check the status of the download depending on your browser.
If using Google Chrome, the download will prompt you to choose a destination and will display on the bottom left of your browser window. Once finished, Chrome will display the TeamViewer logo as shown below:
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Every time that you call support, call a friend to help, or you are trying to remotely login to a computer, you will need to know the Teamviewer ID of that machine. This is extremely simple, whether or not you have TeamViewer installed or not.
7 Steps total
Step 1: Look at the Desktop
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While pressing the Windows Key, press D. It will minimize all windows it can to show you the desktop.
Step 2: Find the Teamviewer Icon on the Desktop
Locate the Teamviewer 8 Host icon on the desktop. If you do not find it there, then click the Start Menu and look for it there. If you do not find it in the Start Menu, then go to where the clock is. Look for the little up-arrow that hides notification icons. Click that up arrow and look for a miniature version of the Teamviewer icon to be there. Double-Click the icon in the notification area.
Step 3: Double-Click Teamviewer to open
Double-click the icon you found in step 2 to open Teamviewer. It will popup a window to show you the 9-Digit ID.
Teamviewer No Id Or Password
Step 4: What does it look like in the notification area?
If you are looking for the teamviewer in the notification area, this is basically what it will look like. In the image, the teamviewer icon is the icon to the far left in the notification popup.
Step 5: What about under the start menu? What will it look like?
When you pop open the start menu, simply start typing in the box found right-above the start menu button. This box will search for the program automatically. This is an example of a simple start menu search.
Step 6: I got an error that said 'Teamviewer is already running', what do I do?
If you get this popup message, then you simply need to click the 'Show running TeamViewer' button.
Step 7: I'm still having trouble, what do I do?
Well obviously you go home and cry yourself to sleep. Noob.
NO I'm kidding! If you can't find it at all then it is time to download it, because it obviously isn't there! This KB is about Teamviewer 8, so here is the download link to download TeamViewer 8. DO NOT download a different version because Corporate licenses for Teamviewer 8 will have issues connecting to a non-version 8 Teamviewer Install!
http://teamviewer.com/download/version_8x/TeamViewerQS.exe
Download this file, tell it to RUN, then it will popup the same window without having to install TeamViewer. Your support tech will be able to take it from there.
TeamViewer has simplified many aspects of remotely supporting users, but many users still have trouble providing the TeamViewer ID so that support can begin! Luckily, this KB Article (as simple as it sounds) goes through all the steps anyone should ever have to follow in order to find the correct Teamviewer ID to provide to support technicians.
References
- TeamViewer
- TeamViewer 8 QuickSupport
2 Comments
Teamviewer Does Not Show Password
- PoblanoJohn51946 Apr 2, 2015 at 07:19pm
Thanks for the picture in #6. I was working with an office that was stuck at this point and was never able to proceed after some trouble shooting. I personally never got this error and user did not inform me of the obvious selection.
- Pimientotorsklvik Nov 11, 2015 at 08:45pm
A proper explanation how to start Teamviewer. Though, if it's allready running (which one should checkout first), the icon would be found as explained above. By pointing at the icon, without clicking it, - there will show a popup box with the 9-Digit ID and TeamViewer name.
